Amanda L. Jackson

207 East Arbor Avenue #301D ¨ Bismarck, ND  58504
(701) 252-3525
amandajackson13@hotmail.com

University of Mary                                                                                Bismarck, ND

Bachelor of Arts in Business Communications and Business Administration with emphasis in Management                                             Anticipated 2005

Minor in Public Relations and Psychology

University of South Dakota                                                                  Vermillion, SD

                General Studies (16 credits)                                                                                 2001

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            Scheels Sports                                                                                      Bismarck, ND

            Sales Associate                                                                                2003 to present

v     Assist customers in locating products

v     Provide customers with product knowledge

v     Perform special orders through companies or other Scheels stores

v     Record personal sales to calculate commissions

Country Inns & Suites                                                                           Bismarck, ND

        Hotel Operations Assistant                                                                 2002 to 2003

v     Administered guest reservations and departures

v     Problem-solved guest and conference members issues

v     Multi-tasked catering, front desk, and room requests

v     Communicated hotel needs between maintenance, housekeeping,  and management

Bismarck Roughriders                                                                           Bismarck, ND

Game Day Events Co-Coordinator                                              2002

v     Recruited crowd participants for half-time entertainment

v     Coordinated fan involvement in front of 4,000+ crowd

v     Handled cash and keys for games and facility

v     Interacted with players, management, and participants

University of South Dakota Alumni Foundation                         Vermillion, SD

Call Center Supervisor                                                                                    2001

v     Supervised call center employees

v     Calculated time cards and bonuses for all callers

v     Interviewed potential hires

v     Made outgoing fund-raising calls to alumni

v     Motivated callers to reach fund-raising goals

Wrangler Inn & Windjammer Lounge                                        Mobridge, SD

Hotel Operations Assistant                                                                   1995 – 2001

v     Created and recorded radio advertisements for hotel services

v     Served, set up, and cleaned up 200+ banquets

v     Entered and balanced guest bills and credit cards from hotel and restaurant

v     Trained front desk attendants and lounge servers

v     Maintained all water recreation equipment

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            Software

            Microsoft Word                                   HomeSite

            Microsoft Excel                                   FrontPage

            Microsoft Access                                 Quark Express

            Microsoft Power Point                          Adobe Illustrator

            Word Perfect                                      ImagInn

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v     Dean’s List, University of Mary

v     International Association of Business Communicators, Member, University of Mary

v     Student Government Finance Committee, Off-Campus Representative

v     Alphi Phi Sorority, Member, University of South Dakota

v     Presidential Alumni Scholarship, University of South Dakota

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This site was updated on 12/17/2003